Patient Information

At Ozark Eye Center in Mountain Home, AR, we treat all adults and children with eye care needs. Our experienced doctors specialize in cataract surgery. We utilize state-of-the-art equipment to deliver the best eye treatment in the area. Whether you’re receiving a simple eye exam or you require a surgical procedure for an eye disease, you will receive professional and compassionate care in a friendly atmosphere.

Payment Procedures

On the day of your visit, you will be responsible for any copayment, material, or procedure that is not covered by your insurance. It is a patient’s responsibility to know what routine vision benefits and materials are covered by their insurance and/or vision plan.

Contact Lenses & Optical Goods

Payment is expected in full, the day of your appointment for any materials ordered or dispensed unless other arrangements have been made, or our billing staff has verified your insurance coverage.

Surgery & Insurance

Our insurance department will do their best to assist in determining insurance coverage and estimate balances once insurance is filed on major surgeries. If certain financial circumstances exist, our billing department will be happy to help you with extended payment plans or Care Credit applications.

Prior Authorizations

Many insurances require patients to obtain an authorization from your primary care physician, or they will not cover services rendered by a specialist. It is the patient’s responsibility to provide Ozark Eye Center with this prior authorization if one is required. Otherwise, your insurance will deny our claim and the service’s payment will be the patient’s responsibility.

Payments Accepted

We accept Visa, MasterCard, Discover, and Care Credit, along with cash and checks. For large balances on surgeries or optical goods, ask us about our available Care Credit payment plans.

Arkansas Patients: Medical & Routine Vision Plans Accepted:

Aetna

Alpha Order

Ambetter of Arkansas

AMCO (Arkansas Managed Care Network)

Arkansas Blue Cross & Blue Shield

Arkansas Medicaid

Cigna Health Care

EyeMed Access Plans

GEHA

Medicare

Most Medicare PFFS Plans

NovaSys Health Network

QualChoice

United Healthcare

VSP (Vision Service Plan)

Missouri Patients: Patients Medical Plans Accepted:

Anthem BCBS (Missouri Blue Cross Blue Shield)

Cigna Health Care

Cox Health Systems Insurance Company

Encompass

First Health

Great-West Healthcare

HealthLink

Medicare

MO Heathnet

Most Medicare PFFS Plans

Patient Forms

In order for us to establish your medical records, we ask that you take a few minutes to complete the Patient Registration and Medication History forms. For your first visit, we ask that you arrive 15 minutes before your scheduled appointment time. This will allow us time to enter your information into our system.

If your appointment is with the ophthalmologist, your eyes will probably be dilated. This allows the doctor to get a better view of the inside of your eyes. Driving may be difficult immediately following your examination so please consider making arrangements for transportation to and from your appointment. As a new patient to our clinic, your examination will be very thorough and detailed. This means you may be here for one and a half to two hours.

Please bring all insurance cards with you.

If you have an Advance Directive or Living Will, please bring a copy for our records.

If you have a vision plan that requires pre-authorization please be sure to obtain the authorization and bring the information with you.

Co-pays and non-covered services or materials require payment at the time of your visit. For your convenience, we accept MasterCard, Visa and Discover.

Optical purchases require a down payment of 50% before your order can be placed and the balance paid in full at the time of dispensing.

If you have any questions about our facility or require assistance in completing this information, please feel free to call us. We look forward to serving you.

Our focus is on you!